November 6, 2019 at 10:45 AM EST

Please be advised that we are currently experiencing technical difficulties with our Workplace Retirement Site. We appreciate your patience while we work to resolve the issue. In the meantime, participants can access their account via our mobile app or 1-800-922-9945 for any immediate needs.

Reference Point

Our annual benchmarking report provides trend analysis and expert commentary that you can use to take advantage of emerging best practices and to improve plan effectiveness.

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TOOLS & RESOURCES

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SMARTVIDEO

Personalized video messaging that works

See why our approach yields average savings increases of four percentage points.¹

OUR LATEST INSIGHTS

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Explore a new way to help employees visualize and prepare for the nonfinancial aspects of retirement.

Net Promoter Score

NPS is highest among industry peers and 22 points above benchmark.²

Years

Average tenure of
T. Rowe Price recordkeeping clients.³

99%

Overall Client Satisfaction

with T. Rowe Price Retirement Plan Services, a "Best in Class" rating.⁴

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¹Source: T. Rowe Price. Based on Adobe Analytics, January – December 2018.

²2019 Net Promoter Score, Chatham Partners Analysis. The Chatham Partners’ Net Promoter Score (NPS) measures clients’ likelihood of recommending T. Rowe Price. Respondents are categorized as Promoters, Passives, or Detractors. The NPS is the percentage of Promoters minus the percentage of Detractors. Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc.

³Clients with plans on our OMNI recordkeeping platform as of June 30, 2019.

⁴Source: Chatham Partners 2019 Client Satisfaction Survey.