Founded in 1937, T. Rowe Price is a leading independent investment management firm.
“I am in awe of the depth of research done to improve systems, communications, and both the participant and sponsor experience. The strides that are continually being made toward improving everything (content, layout, functionality) of all media and interactions has been noticeable and impressive.”–Client satisfaction survey, Chatham Partners, 2022
Tenured and experienced teams. Processes built on best practices. A steadfast client-first commitment.
It’s this focus on delivering exceptional service year after year that has led to our clients awarding T. Rowe Price consistently high marks in Chatham Partners’ annual client satisfaction survey:
Source: Chatham Partners 2022 Client Satisfaction Survey. The Chatham benchmark includes firms that represent 54% of the total recordkept market share (source: Cerulli 2021 U.S. Retirement Markets Report). The Chatham Partners’ Net Promoter Score (NPS) measures clients’ likelihood of recommending T. Rowe Price. Respondents are categorized as Promoters, Passives, or Detractors. The NPS is the percentage of Promoters minus the percentage of Detractors. Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc.
"T. Rowe Price is effective with their response to our needs; we see improvements and enhancements to the website and educational offerings."–Client satisfaction survey, Chatham Partners, 2022
See why our retirement plan solutions are designed to suit the unique needs of each client we serve.
"...you have made the [retirement plan] experience easy to understand and helpful. I look forward to growing and investing towards my future with the help of you to guide me to my retirement success! Thank you!" –Participant feedback survey, July 2022
The success of your retirement plan depends on how employees are using it. At every touchpoint, we look to engage employees and motivate them to act, using simple, personalized experiences that have been tested for usability and effectiveness.
In 1972, as a pioneer in the defined contribution field, T. Rowe Price became the first mutual fund company to offer its funds as investment options for retirement plans. In 1978, we developed the first retirement plan recordkeeping system to accommodate both mutual fund share accounting and daily valuation. As a result, T. Rowe Price clients and their employees could obtain investment alternatives and daily valuation plan accounting and administration from a single source -- a milestone in employee benefit services. With the addition of our trust services in 1983, T. Rowe Price launched the era of comprehensive defined contribution plan services from a single provider.
In 1990, T. Rowe Price incorporated our Retirement Plan Services Division as an independent subsidiary dedicated exclusively to helping our clients meet their benefits goals. This event signals our continuing commitment to deliver the highest-quality service, with solutions that are appropriate for every plan, state-of-the-art recordkeeping, and effective participant communications.
Our client focus succeeds thanks to the efforts of some of the most tenured professionals in the industry, who are constantly working to provide reliable, consistent service to all of our clients—from plan sponsors and their employees, to their advisors and consultant partners.
Headquartered in Baltimore, Maryland, we provide an array of mutual funds, subadvisory services, separate account management, recordkeeping, and related services for individuals, advisors, institutions, retirement plan sponsors, and financial intermediaries.
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Pensions & Investments, 2021 Best Places to Work in Money Management, published December 13, 2021.
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Contact your T. Rowe Price representative to find out how we can take your plan to the next level.
1 The combined assets under management of the T. Rowe Price group of companies. Data as of September 30, 2023.
2 As of September 30, 2023.
3 Clients with plans on our OMNI recordkeeping platform as of September 30, 2023.