Ras-satisfaction-rate
§T. Rowe Price Contact Center interaction survey. Satisfaction reflects responses from existing clients surveyed after advice-related phone interactions. In 2025, 96% of respondents reported being satisfied with their experience, n=1,045; in Q1 2026, 96% reported being satisfied, n=324. The survey was offered to 50% of eligible Contact Center interactions, including Retirement Advisory Service™ (RAS) interactions. RAS clients who completed the survey were not eligible to receive the survey again for one year. Results reflect survey respondents and may not be representative of all existing clients.