Technical Support

Browsers

While the T. Rowe Price Intermediary Web site is compatible with most Web browsers, our website is best viewed, and is most secure, using the latest version of these browsers.

  • Microsoft Edge
    Click here to visit Microsoft Homepage for updates.
  • Microsoft Internet Explorer
    Click here to visit Microsoft Homepage for updates.
  • Mozilla Firefox
    Click here to visit Mozilla Homepage for updates.
  • Google Chrome
    Click here to visit Google Homepage for updates.
  • Safari
    Click here to visit the Apple Homepage for updates.

Security and Supporting Software

To ensure a high level of security, we require a browser that uses 128-bit encryption. This level of encryption is one of the strongest levels of encryption currently available to U.S. and Canadian citizens. T. Rowe Price requires the 128-bit encryption to ensure the safety of your account data, and it is supported by most current browsers. The recommended browsers above all support 128-bit encryption with no modification.

Additionally, there are sections of our Web site that may require browser plug-in and supporting software. While the majority of the Web site does not require plug-ins, the following software is recommended to ensure the best experience on the site.

Adobe® Acrobat®

Adobe Flash Player

Windows Media

Additional Technical Support

If you require immediate assistance, please contact our technical support at: 1-888-358-8490, or via e-mail at: onlinehelp@troweprice.com.

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