We may obtain your personal data in a variety of ways, both online and offline. Examples include interactions involving a product or service you obtain from us; when you visit our websites; or when you are a representative of or are associated with another person or entity, such as when you are an employee of a company that is our client, a service provider, a counterparty or other financial services firm.
This Privacy Notice explains the types of personal data we collect, how we use it, who we disclose it to, how we protect it, and your legal rights. Please read the following carefully as it explains our views and practices regarding your personal data and how it is handled. “Personal data” (also sometimes referred to as “personal information”) means information that (either in isolation or in combination with other available information) enables you to be identified as an individual or recognised directly or indirectly. It would not include aggregate or anonymised information or various types of publicly available information.
In some cases, you may provide personal data to us about another person. In such cases, you should only do so if you have the authorisation of such person to provide us with such personal data and for us to use it as explained in this Privacy Notice. You should also provide a copy of this Privacy Notice to that other person.
1 For example, certain of our affiliated companies, such as those whose names include “Oak Hill Advisors” or “OHA”, have their own privacy notice or policy that may apply to you.
The categories of personal data we may collect and use include:
We use the personal data we collect from and about you for a variety of purposes and based on one or more legal justifications, as set out below:
The provision of your personal data is necessary when data is needed for the purposes of entering into or servicing a contract or to receive the products or services or information requested, or to comply with applicable laws and regulations. Refusal to provide your information would make it impossible for us to provide the products, services or information requested or to fulfil our contract or other legal obligations. The provision of your personal data for voluntary reasons, such as for marketing purposes, is not required.
Due to the nature of our global business and the technologies used, the personal data that we collect may be transferred to, stored at, and accessed from a destination outside the jurisdiction in which you are located, whose data protection laws may not be as extensive as those in your jurisdiction.
Your personal data may be transferred to, stored at and accessed from T. Rowe Price Associates, Inc. in the United States and by staff who work for us or another affiliate at offices in the United Kingdom, European Economic Area, Middle East, North America, and Asia Pacific (APAC). It may also be processed by staff of our service providers who typically are located in similar regions. Regardless of location, we will put in place appropriate protections and controls to help keep your personal data secure and treated in line with this Privacy Notice and applicable privacy/data protection laws.
Depending on which T. Rowe Price company is providing products or services to you, and the country in which that company is located, you may have various rights in connection with our processing of your personal data, each of which is explained below. If you wish to exercise one or more of the below rights, please contact us with your request at Global.Privacy@troweprice.com and include your name, email and postal address, the name of your usual T. Rowe Price contact person (as applicable), as well as your specific request and any other information you think would be useful in order for us to process your request.
If we need additional information to verify your identity, we will let you know. We will endeavour to respond to a verified request within a month after receipt, unless there are grounds for extending our response time frame. In the event of an extension, we will explain to you why the extension is necessary. In some cases, your ability to exercise a right will be limited, as required or permitted by applicable law. If we cannot fulfil your request because we cannot verify your identity or due to exceptions under applicable law, we’ll let you know in our response.
If we are processing your personal data on the basis of your consent, such as to provide marketing communications, you have the right to withdraw your consent at any time. If you would like to opt out of receiving marketing communications from us, please follow the opt-out instructions located in the email or the unsubscribe instructions on the website you used to subscribe to specific content (as relevant). Please understand that if you opt out of or unsubscribe from receiving marketing communications from us, we may still contact you in connection with an account, relationship, activities, and other communications with us.
We will only retain your personal data for as long as it is necessary for the purpose for which the data was collected and to the extent permitted by applicable laws. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of that data. When we no longer need to use your information, we will remove it from our systems and records and/or take steps to promptly anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).
We have implemented technical and organisational security measures in an effort to safeguard personal data in our custody and control. Such measures we have implemented include limiting access to personal data only to employees, contractors, and authorised service providers who need to know such information for the purposes described in this Privacy Notice; training for our employees and contractors; and other technical, administrative, and physical safeguards. While we endeavour to always protect our systems, sites, operations, and information against unauthorised access, use, modification, and disclosure, due to the inherent nature of the internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers.
This Privacy Notice is written in English and may be translated into other languages. In the event of any inconsistency between the English version and the translated version, the English version shall prevail.
T. Rowe Price Australia Limited
|Level 28, Governor Phillip Tower, 1 Farrer Place,
Sydney, NSW 2000, Australia
T. Rowe Price Investment Consulting (Shanghai) Co., Ltd.
Unit 881, Tower B, 8 Century Avenue, Free Trade Zone,
T. Rowe Price Hong Kong Limited
6/F, Chater House, 8 Connaught Road Central, Hong Kong
T. Rowe Price Japan, Inc.
GranTokyo South Tower, 10th Floor, 1-9-2 Marunouchi
T. Rowe Price Singapore Private Ltd.
501 Orchard Road, #10-02 Wheelock Place,
If you have any questions about this Privacy Notice and/or about the privacy policies and practices of our service providers, please let us know.
Contact the T. Rowe Price company that you do business with
The company that you correspond with or do business with usually will be the data controller in respect of your personal data and can answer questions you may have about our Privacy Notice or our use of your personal data. The contact details of these companies can be found at the “Controllers” section above.
Contact our Global Privacy Office
If your question or complaint remains unresolved after speaking to a representative of the T. Rowe Price company that you deal with, please contact us via email at Global.Privacy@troweprice.com.
The details of our Global Privacy Office, where our head of Global Privacy is based, are as follows:
Global Privacy Office
T. Rowe Price
For the attention of: Head of Global Privacy
4515 Painters Mill Road
Owings Mills, MD 21117 United States
The Global Privacy Office will liaise with appropriate individuals at our local offices regarding your question or complaint. We will deal with your request by investigating it and providing a response to you within a reasonable time, provided that we have all necessary information and have completed any investigation required. In some cases, we may need to ask you to put your request in writing so that we are sure that we understand it and may also need to ask you for further information or to verify your identity. We will attempt to confirm with you as appropriate and necessary your understanding of the conduct relevant to the request and what you expect as an outcome. We will treat your request confidentially and respond to you within a reasonable time, usually in writing.
Contact a data protection regulator
If, after contacting us, you do not feel that we have adequately addressed your concerns, please contact the data protection regulator in the country where the T. Rowe Price company that you deal with is established, as set out in the “Controllers” section above.
This Privacy Notice is the most recent version and the date it was last updated is located below. We reserve the right to change our Privacy Notice from time to time, and you are advised to visit our website regularly to check for any amendments. If we make a change that we are required by law to inform you of in other ways (such as by email), we will do so.
Last updated: 28 August 2023
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