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Resources for our Community Partners

We are committed to the well-being of our community and recognize the valuable role your organization plays. We know there are a number of difficult challenges today and a need to find new ways to deliver the services that sustain our most vulnerable populations as a result of the COVID-19 pandemic. Our organization is proud to share some of the best practices and tools that we are using to help our global teams stay connected and continue to operate effectively.

 

Note: You will see the term associate used throughout the documents. We refer to our employees as associates.

Assess change – what it means, how it impacts your team, and develop a plan to move forward.

Discover resources and tools for remote working and leading dispersed teams.

Leading in a virtual environment
Facilitators Guide - Leading in a virtual environment

Effective virtual meetings
Keep remote workers engaged during extended periods. Help workers remain connected and reduce feelings of isolation.

Virtual Onboarding
Keeping Remote Associates Engaged
Managing Remote Associates
Skillsoft - YouTube

Skillsoft helps companies unlock the potential in their most valuable asset – their people – by delivering engaging Learning & Development content and powerful technology that drives business impact for modern enterprises. Skillsoft comprises three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, and the SumTotal suite for Talent Development.

  • Understanding the Basics of Remote Management               
  • Managing Conflict in Virtual Teams
  • Managing Virtual Team Meetings
  • Managing Virtual Team Schedules
  • Assessing and Managing Virtual Team Performance
  • Setting Communication Standards for Virtual Teams
  • Choosing Communication Tools for Virtual Teams
  • Dealing with Communication Challenges for Virtual Teams

 

Their YouTube channel offers a number of short (less than four minute) videos you might find pertinent during the pandemic.